# Replicate Labs / Call feedback
Case studyIn-product survey
A short survey at the right moment
A rating and comment right after each AI coaching call, so feedback arrives while the call is still fresh.
Read the case studyThe work
How we plan a survey, and what we do with the answers.
The problem
If 2 or more of these ring true, plan the survey before sending it.
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Selected work
Client case studiesScreens on Dribbble and Behance
# Replicate Labs / Call feedback
Case studyIn-product survey
A rating and comment right after each AI coaching call, so feedback arrives while the call is still fresh.
Read the case study# Cancellation flow / Exit survey
ScreensExit survey
A short exit survey in the cancellation flow, so the team learns why people leave, not just how many.
View on DribbbleProof
“I’ve had the pleasure of working with Sevgi and her team across multiple projects, and in every case, they’ve been both highly creative and professional.”
Ways to start
Plan a new survey, or make sense of answers you have.
# New survey
A focused survey that answers one clear question.
# Existing answers
Turn the answers you already have into patterns and next steps.
Any survey tool works. We can also analyze an export or a spreadsheet of answers.
It depends on the scope. Once we’ve seen the full picture, we’ll share a rough timeline.
It depends on the question. We tell you up front what you can and can’t conclude from the sample.
Not by default. We organize responses into patterns and cautions. Statistical validation is scoped separately.
A short summary with patterns, quotes, cautions and what the results mean for the product.